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Shipping & Returns
Shipping & Returns
- 1. What is www.champjerseys.com return policy?
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We want to thank you for shopping at www.champjerseys.com and want you to be
completely satisfied with your purchase. If you are unsure about your
purchase, please do not wear the item(s). Merchandise may be returned
under the guidelines on this page (below).
- 2. How do I return a purchase?
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You may return a purchase to a store or by mail, according to the
guidelines for each method stated below. After 45 days, items may not be
returned for any reason.
Footwear items must be returned in their
original box and apparel items must have the tags unless problems in
manufacturing exist. - 3. How do I return an item by mail?
- Before you return an item by mail, please read the following policy first:
a.
Upon receipt of your order, please examine it carefully. If for any
reason you are not satisfied with the order, contact our live service or
call our Customer Service Center at:
518-632-1188
b.
Explain the problem to the customer service representative, and they
will give you a return authorization number to write on your packing
slip so that you may return the item. Returns will not be accepted
without prior authorization.
c. All products must
be returned in new condition. Footwear items must be returned in their
original box and apparel items must have the tags unless problems in
manufacturing exist.
d. www.champjerseys.com advises
that when shipping product back, customers should choose the same
shipper that delivered the product, as well as insure the item for full
value should anything happen during shipping. www.champjerseys.com is not
responsible for returned product in transit.
e.
Upon receipt of your order at our warehouse, providing everything is
correct, we will credit the original purchase. An email confirmation
notifying you of the credit will be sent to the email address provided
on your order. Allow up to two billing cycles for the credit to appear
on your statement. Orders returned for credit that were purchased with a
Gift Card will be refunded by a check mailed to the billing address.
After 45 days, items may not be returned for any reason.
- 4. Can I return merchandise that has been worn?
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Whether or not you have the packing slip, normal wear and tear is not
warranted on any merchandise. Exchanges on worn merchandise will only be
made when the damage is caused by a manufacturer 's defect. Items cut
or sliced by sharp objects cannot be exchanged. After 45 days, items may
not be returned for any reason.
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